I'm sure I'm not alone in thinking good manners are vital social lubrication. But I've realised today that there are two types of ill-mannered beings: those who are born into it {not taught good manners as a child} and those who grow into it. I met one of those who grew into it this morning.
As I was standing in line to buy milk at the service station the man in front of me was huffing, shuffling and generally having that air of very-important-person-with-very-important-things-to-do. When it was his turn he burst straight out with "You didn't give me my receipt. I need my receipt." Nice. So the girl asked him how much his petrol was, so she could go out the back and print it out - the registers only save two transactions in a row apparently. He huffed, he puffed, he flustered - and didn't say a word. So the girl asked him which bowser he was at. He huffed, he puffed, he blustered - and waved toward the company car out front.
She went out, printed out his receipt and handed it to him. He snatched it and walked out. No thank you - not a word. Just more huffing - he's-very-busy-and-important you see. Girl on checkout one turned to girl on checkout two and said "If he'd stopped talking on his phone for a second while I served him he might have noticed he didn't have a receipt."
How rude. Apparently he didn't pay the person serving him one ounce of respect. Didn't look her in the eye, say thank you {or even mouth thank you} or even nod his head. That's outrageous behaviour. Imagine what that would do to the self-esteem of the people working behind the counter. They're there, on a Sunday, working for your convenience and you don't even acknowledge it. That's just awful.
Manners cost nothing. Even if you are Very Important. Probably especially if you're very important.